{"id":60851,"date":"2019-03-31T14:15:28","date_gmt":"2019-03-31T13:15:28","guid":{"rendered":"https:\/\/food-safety.org.uk\/courses\/?post_type=ufaq&#038;p=60851"},"modified":"2022-06-02T10:09:04","modified_gmt":"2022-06-02T09:09:04","slug":"assign-an-new-account-to-an-expired-learner","status":"publish","type":"ufaq","link":"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/","title":{"rendered":"Course Access Expired"},"content":{"rendered":"<style>body {\r\noverflow:initial;\r\n}\r\n\r\nh4 {\r\npadding: 10px;\r\nbackground-color:#1877f2;\r\nborder:1px solid #1877f2;\r\nfont-size:13px;\r\ncolor:#ffffff !important;\r\ntext-align: center;\r\nborder-radius: 5px;\r\nwidth: 100% !important;\r\n}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/courses\/wp-json\/wp\/v2\/ufaq\/60851' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-one ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-60851-JQOX8HgSJY' data-post_id='60851'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tCourse Access Expired\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\r\n<p>If a Group Leader wishes to assign a new user account to a learner whose course access has expired, using their <strong>original email address<\/strong>, they should use our <a href=\"https:\/\/food-safety.org.uk\/courses\/contact-us\/\">CONTACT FORM<\/a> to request that we amend the learners\u2019 account details to allow them to do so.<\/p>\r\n\r\n\r\n\r\n<p>The subject line &#8216;<strong>RE-REGISTER EXPIRED LEARNER<\/strong>&#8216; should be entered on the form. The <strong>name<\/strong> and <strong>email address<\/strong> of the learner should be included in the message.<\/p>\r\n\r\n\r\n\r\n<p>Our administration department will manually amend the <strong>Username<\/strong> of the existing learner account and once completed a confirmation email will be sent to the Group Leader.<\/p>\r\n\r\n\r\n\r\n<p>The Group Leader may then purchase a new user account credit and assign this to the expired learner using their <strong>original email address<\/strong>.\u00a0<\/p>\r\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Course Access Expired If a Group Leader wishes to assign a new user account to a learner whose course access has expired, using their original email address, they should use our CONTACT FORM to request that we amend the learners\u2019 account details to allow them to do so. The subject line &#8216;RE-REGISTER EXPIRED LEARNER&#8216; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"ufaq-category":[49],"ufaq-tag":[],"class_list":["post-60851","ufaq","type-ufaq","status-publish","hentry","ufaq-category-group-leader-advice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Course Access Expired | Level 2 Food Safety And Hygiene For Catering Course<\/title>\n<meta name=\"description\" content=\"A selection of frequently asked questions regarding the level 2 Food Safety And Hygiene For Catering course.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Course Access Expired \u00a310+VAT | Online | Immediate Access\" \/>\n<meta property=\"og:description\" content=\"This is a basic food hygiene course with approved certificate, which ensures that anyone working in an environment where food is cooked, prepared or handled complies fully with current UK legislation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/\" \/>\n<meta property=\"og:site_name\" content=\"Level 2 Food Safety And Hygiene For Catering Course\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/foodsafetyuk\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-02T09:09:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/food-safety.org.uk\/courses\/wp-content\/uploads\/2016\/11\/level-2-food-safety-and-hygiene-for-catering-course-25-27-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"629\" \/>\n\t<meta property=\"og:image:height\" content=\"482\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@foodsafetyorguk\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/ufaqs\\\/assign-an-new-account-to-an-expired-learner\\\/\",\"url\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/ufaqs\\\/assign-an-new-account-to-an-expired-learner\\\/\",\"name\":\"Course Access Expired | Level 2 Food Safety And Hygiene For Catering Course\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/#website\"},\"datePublished\":\"2019-03-31T13:15:28+00:00\",\"dateModified\":\"2022-06-02T09:09:04+00:00\",\"description\":\"A selection of frequently asked questions regarding the level 2 Food Safety And Hygiene For Catering course.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/ufaqs\\\/assign-an-new-account-to-an-expired-learner\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/ufaqs\\\/assign-an-new-account-to-an-expired-learner\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/ufaqs\\\/assign-an-new-account-to-an-expired-learner\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/ufaqs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Course Access Expired\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/#website\",\"url\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/\",\"name\":\"Level 2 Food Safety And Hygiene For Catering Course\",\"description\":\"\u00a310+VAT | Approved Online Course | Immediate Access | Instant Certificate\",\"publisher\":{\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/#organization\",\"name\":\"Food Safety UK\",\"url\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/front-logo-2022-1.jpg\",\"contentUrl\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/front-logo-2022-1.jpg\",\"width\":571,\"height\":189,\"caption\":\"Food Safety UK\"},\"image\":{\"@id\":\"https:\\\/\\\/food-safety.org.uk\\\/courses\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/foodsafetyuk\",\"https:\\\/\\\/x.com\\\/foodsafetyorguk\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Course Access Expired | Level 2 Food Safety And Hygiene For Catering Course","description":"A selection of frequently asked questions regarding the level 2 Food Safety And Hygiene For Catering course.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/","og_locale":"en_GB","og_type":"article","og_title":"Course Access Expired \u00a310+VAT | Online | Immediate Access","og_description":"This is a basic food hygiene course with approved certificate, which ensures that anyone working in an environment where food is cooked, prepared or handled complies fully with current UK legislation.","og_url":"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/","og_site_name":"Level 2 Food Safety And Hygiene For Catering Course","article_publisher":"https:\/\/www.facebook.com\/foodsafetyuk","article_modified_time":"2022-06-02T09:09:04+00:00","og_image":[{"width":629,"height":482,"url":"https:\/\/food-safety.org.uk\/courses\/wp-content\/uploads\/2016\/11\/level-2-food-safety-and-hygiene-for-catering-course-25-27-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@foodsafetyorguk","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","FAQPage"],"@id":"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/","url":"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/","name":"Course Access Expired | Level 2 Food Safety And Hygiene For Catering Course","isPartOf":{"@id":"https:\/\/food-safety.org.uk\/courses\/#website"},"datePublished":"2019-03-31T13:15:28+00:00","dateModified":"2022-06-02T09:09:04+00:00","description":"A selection of frequently asked questions regarding the level 2 Food Safety And Hygiene For Catering course.","breadcrumb":{"@id":"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/food-safety.org.uk\/courses\/ufaqs\/assign-an-new-account-to-an-expired-learner\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/food-safety.org.uk\/courses\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/food-safety.org.uk\/courses\/ufaqs\/"},{"@type":"ListItem","position":3,"name":"Course Access Expired"}]},{"@type":"WebSite","@id":"https:\/\/food-safety.org.uk\/courses\/#website","url":"https:\/\/food-safety.org.uk\/courses\/","name":"Level 2 Food Safety And Hygiene For Catering Course","description":"\u00a310+VAT | Approved Online Course | Immediate Access | Instant Certificate","publisher":{"@id":"https:\/\/food-safety.org.uk\/courses\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/food-safety.org.uk\/courses\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/food-safety.org.uk\/courses\/#organization","name":"Food Safety UK","url":"https:\/\/food-safety.org.uk\/courses\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/food-safety.org.uk\/courses\/#\/schema\/logo\/image\/","url":"https:\/\/food-safety.org.uk\/courses\/wp-content\/uploads\/2022\/04\/front-logo-2022-1.jpg","contentUrl":"https:\/\/food-safety.org.uk\/courses\/wp-content\/uploads\/2022\/04\/front-logo-2022-1.jpg","width":571,"height":189,"caption":"Food Safety UK"},"image":{"@id":"https:\/\/food-safety.org.uk\/courses\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/foodsafetyuk","https:\/\/x.com\/foodsafetyorguk"]}]}},"_links":{"self":[{"href":"https:\/\/food-safety.org.uk\/courses\/wp-json\/wp\/v2\/ufaq\/60851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/food-safety.org.uk\/courses\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/food-safety.org.uk\/courses\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/food-safety.org.uk\/courses\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/food-safety.org.uk\/courses\/wp-json\/wp\/v2\/comments?post=60851"}],"wp:attachment":[{"href":"https:\/\/food-safety.org.uk\/courses\/wp-json\/wp\/v2\/media?parent=60851"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/food-safety.org.uk\/courses\/wp-json\/wp\/v2\/ufaq-category?post=60851"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/food-safety.org.uk\/courses\/wp-json\/wp\/v2\/ufaq-tag?post=60851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}